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faqs
Frequent Questions
Fresh or Frozen?
100% Fresh.
Is there a delivery minimum?
No minimum order value and our standard delivery fee is OMR 0.890bz.
When do you deliver?
Express 2 hours delivery, all days of the week, of all fresh meat products across Muscat.
Do I need to tip my delivery driver?
There’s no need to tip your delivery driver — we are committed to paying a living wage that doesn’t depend on tips.
Do you offer order pickup?
Yes, you can order from the website for free in-store pickup. Find our pickup locations
Where on website can I open or login a customer account?
You can create a new account or login to the old account
Do you accept returns?
You may only return the product if incorrect product is delivered to you. You must complain within 24 hours.